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navigator metro - sms gateway
 
The Navigator software is already equipped with an outbound SMS gateway, the operator of the software can send both standard rate and reverse billed messages to both the drivers and the passengers.
 
Driver SMS Messaging
This enables the dispatcher to alert the driver via a mobile phone, either a data integrated phone or even the drivers own personal phone. This can be particualy useful if a driver has left the vehicle such as a greet in a airport terminal and the dispatcher needs to update them. Also automatic SMS pages can be sent to adriver as an early morning call or to alert of advanced bookings that have been taken for this driver.
Passenger SMS Messaging
STP or soon to pick-up messaging has become very popular, this message is a short text message that is sent to the passengers phone just prior to the vehicle arriving at the pickup destination. It informs the passenger the make model colour and registration of the vehicle, the booking number and the booking name.
navigator metro - sms gateway  
 
 
This allows lone passengers and females to be assured that they are getting in the correct vehicle when being picked up from nightclubs or un-patrolled ranks.  

In addition to passenger safety it also allows the drivers to qualify that the correct passengers are getting into the vehicle at a busy taxi rank so as to avoid confrontations caused by taxi queue jumpers.

This style of messaging can be sent at a standard message rate which will cost the taxi company a few pence each message or they can be sent reverse billed which will automatically charge the mobile phone bill of the passenger.
The reverse billed message is preferred as this will not incur any charges at all for the sending of the message to the taxi company owner.

Inbound SMS gateway

The inbound message gateway is a box with a cellular sim in it. This sim has a private cellular phone number that can be used to send or receive texts, its main purpose is to act as an inbound message handler so that customers can use their mobile phones to send in a request for a taxi. This request then appears on the despatchers screen where it can be accepted or rejected as a job.
The inbound SMS gateway will also act as a backup to GPRS data systems in the event of a GPRS failure or a failure of the internet connection to the server
 
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